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Privacy Policy

Global Privacy Policy for events360.online

Last Update: 06/12/2024

1. Introduction and Scope

1.1 Who We Are

Events360SRLS is committed to protecting the privacy and personal information of our users across our gaming and esports events platform. This comprehensive privacy policy explains how we collect, use, store, and protect your personal data.

1.2 Global Compliance

This privacy policy is designed to comply with international privacy regulations, including but not limited to:

  1. European Union General Data Protection Regulation (GDPR)
  2. California Consumer Privacy Act (CCPA)
  3. Brazilian General Data Protection Law (LGPD)
  4. Australian Privacy Principles
  5. Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
  6. United Kingdom Data Protection Act
  7. Privacy laws of other jurisdictions where we operate

2. Types of Personal Information Collected

2.1 Personal Identification Information

  1. Full name
  2. Date of birth
  3. Passport or government ID information
  4. Contact details (email, phone number)
  5. Gaming platform usernames
  6. Nationality
  7. Profile pictures

2.2 Technical and Usage Data

  1. IP address
  2. Device information
  3. Browser type and version
  4. Operating system
  5. Location data
  6. Browsing history on our platform
  7. Login timestamps
  8. Network connection type

2.3 Financial and Transactional Information

  1. Payment method details
  2. Transaction history
  3. Billing address
  4. Last 4 digits of payment cards
  5. Payment platform transaction IDs

2.4 Sensitive Personal Information

We may collect sensitive information with explicit consent:

  1. Tournament participation records
  2. Professional gaming achievements
  3. Team affiliations
  4. Competition performance data

3. Methods of Data Collection

3.1 Direct Collection

  1. User registration forms
  2. Event sign-up processes
  3. Tournament registration
  4. Direct communications
  5. Customer support interactions

3.2 Automated Collection

  1. Cookies and tracking technologies
  2. Website analytics
  3. Server log files
  4. Social media integrations

3.3 Third-Party Sources

  1. Social media platforms
  2. Payment processors
  3. Gaming platforms
  4. Competition organizers

4. Purposes of Data Processing

4.1 Primary Purposes

  1. Event and tournament management
  2. User account creation and maintenance
  3. Communication about events and services
  4. Payment processing
  5. Customer support

4.2 Secondary Purposes

  1. Platform improvement
  2. Personalized user experience
  3. Marketing communications (with consent)
  4. Fraud prevention
  5. Cybersecurity monitoring

5. Legal Bases for Processing

5.1 Consent-Based Processing

  1. Explicit user consent
  2. Opt-in for marketing communications
  3. Voluntary data sharing

5.2 Contractual Necessity

  1. Fulfilling event participation agreements
  2. Managing user accounts
  3. Processing registrations and payments

5.3 Legitimate Interests

  1. Platform security
  2. Preventing fraudulent activities
  3. Improving user experience
  4. Statistical analysis

6. Data Sharing and Disclosure

6.1 Service Providers

We may share data with:

  1. Cloud hosting providers
  2. Payment processors
  3. Analytics services
  4. Customer support platforms

6.2 Legal and Compliance Disclosures

We may disclose information when required by:

  1. Law enforcement
  2. Court orders
  3. Legal proceedings
  4. Regulatory investigations

6.3 Business Transfers

In case of:

  1. Merger
  2. Acquisition
  3. Corporate restructuring

7. International Data Transfers

7.1 Cross-Border Data Movement

  1. Implemented appropriate safeguards
  2. Standard Contractual Clauses
  3. Data encryption
  4. Limited data retention

7.2 User Consent

Explicit consent for international transfers

8. Data Retention Policies

8.1 Retention Periods

  1. Personal data: Maximum 24 months
  2. Transactional records: Up to 7 years
  3. Competition records: Permanent (with consent)

8.1 Data Deletion

  1. Users can request complete data deletion
  2. Automatic data anonymization
  3. Compliance with local regulations

9. User Rights

9.1 Right to Access

  1. Request personal data copy
  2. Understand processing activities

9.2 Right to Correction

  1. Update inaccurate information
  2. Complete incomplete data

9.3 Right to Deletion

  1. Request complete data removal
  2. “Right to be forgotten”

9.4 Right to Object

  1. Marketing communications
  2. Certain data processing activities

9.5 Data Portabilit

  1. Receive data in structured format
  2. Transfer to another service provider

10. Security Measures

10.1 Technical Protections

  1. End-to-end encryption
  2. Secure server infrastructure
  3. Regular security audits
  4. Multi-factor authentication

10.2 Organizational Measures

  1. Access controls
  2. Employee training
  3. Data minimization
  4. Incident response plan

11. Children's Privacy

  1. No data collection from under 13
  2. Parental consent required
  3. Immediate data deletion if discovered

12. Cookies and Tracking

  1. Detailed in separate Cookie Policy
  2. User consent mandatory
  3. Option to withdraw consent

13. Changes to Privacy Policy

  1. Periodic updates
  2. Notification of significant changes
  3. User consent for material modifications

14. Contact Information

  1. Email: privacy@events360.online
  2. Address: Via Monfalcone 1/B – 01100 Viterbo (VT)
  3. Data Protection Officer contact details: Giulio di Giannantonio

15. Complaint Mechanism

  1. Internal complaint process
  2. Supervisory authority contact information
  3. Right to lodge complaints

15. Governing Law and Jurisdiction

  1. Primary jurisdiction: ITALY
  2. International dispute resolution mechanisms

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Phone

+39 320 728 4914

Address

Via Monfalcone, 1/B
01100 Viterbo (VT)

Email Address

info@events360.online

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